HIKVISION different devices share different password strategies.At this stage you can reset your password by SADP or NVR/DVR local GUI.Here’s a quick guide of how to reset password for different devices.1. Reset password by SADP ToolTool:SADP Tool version: V3.0.0.2Please follow the link to download the latest version of SADP:Connect the device to local network and open SADP Tool to search online devices.Select the device and click Forget Password:You might see one of the three pop-ups.1. If the pop-up requires a securitycode, please turn to method 1.2. If the pop-up requires encrypt file,please turn to method 2.3. If the pop-up requires encrypt file or key, please turn to method 3.Method 1Copy the Start Time and Device Serial No and send them to HIKVISION technicalsupport team.HIKVISION technical support team will return security codes. Please choose oneaccording to your device’s current time.Input security code and click Confirm.
The 2 Easiest Ways to Reset Hikvision NVR Password. Via local login interface: Step 1 Via web login interface: Step 1 Click the Forget Password as the pictures shows Click the Forget Password as the pictures shows All password resetting strategies above are only valid in local area network. ABOUT HIKVISION. Company Profile; Online Enquiry; Contact Us; Job opportunities; Home Learning & Support Videos Operation Password Reset & Device activation. Search Product. How to Reset Password by Answering Validation Questions. How to Reset Password Using the GUID File on Web.
The password will be reset to 12345.Method 2Click Export to save XML file, send the XML file to HIKVISION technical support team.HIKVISION technical support team will return encrypt file. Choose the path of the encrypt file, input your new password and confirm, click Confirm and your password will be reset.Method 3With this method you can export the XML file or take a photo of QR code.If you export the XML file, please refer to method 2 to reset password.You can also take a photo of QR code and send it to HIKVISION technical supportteam.HIKVISION technical support team will return key which consists of number andletter (8 bytes).Input the key, type in the new password and confirm. Click Confirm and yourpassword will be reset.2. Reset password via NVR/DVR local menuIn NVR/DVR local GUI, you can double click the left bottom of login interface to pop out password reset interface.Please send Device Serial No and Device start time, HIKVISION technical supportteam will return security codes.Note: Please refer to method 1 to get Device Serial No and Device start time.Input the corresponding security code and click OK.Input user name and new password, click OK.
Hi all,Today i’m gonna show you how to reset your device password in case of losing it.Many manufacturers are in a sensitive position when we are talking about their system vulnerabilities, special DVRs/NVRs. These vulnerabilities allow hackers to get inside of equipments and take over a complete control. Many users are using their system with the default credentials(eg. Admin/12345 -for Hikvision devices ), so the hackers job was a pretty easy one.From that point all users being aware of their system weakness changed the credentials. Now, comes the funny part. How many of you were in a position of forgotten password? Count me in, i’m in the forgotten password club.Here are the steps for password recovery(working only for DVRs/NVRs with new firmware v.3.3.0, and cameras with v5.3):1.
First of all, download the SADP (Search for Active Device Protocol) software, in order to search through your subnet and display the most important information of devices, such like: name, ip address, serial number. The following link will redirect you to the v.2.2.3.6 version, on Hikvision Portal.The software looks like this.2.
Create a suggestive folder on your local disk, lets say “Hikvision reset”. Click on the product with the lost password, then browse the “Export” option to “Hikvision reset” folder. Hit Choose.Perform a click on “ Export” button. The SADP tool will save an xml file called DeviceKey on your local folder.3. This generated file, you’ll have to send it to your local distributor, or send it directly to Hikvision Technical Support. Advice: if you intend to send the file to Hikvision Support Department, the reset procedure will be a little bit more complicated, cause they will reply with a Product/Project registration Form in order to fill it, and only after their confirmation you’ll receive an Encrypt.xml file in order to go further with the reset procedure. To make it shorter, i would recommend to send it to your local distributor, cause, being a Hikvision distributor they have other communication channels, and allow them to get the Encryp.xml faster.4.
Once you receive the Encrypt.xml file, place it in the “Hikvision reset” folder. Keep in mind, during this procedure, of generating the Decrypt file, till the Encrypt file upload, the device shouldn’t be powered off.Set the import path to the same folder were Encrypt key was saved.5.
From the SADP tool, select the device again. Type a New Password and Confirm Passord, then click Import. If everything is ok, the “ Reset password succeed” message will pop up.For products with older firmware version, please watch this.Enjoy it!